Microsoft Store billing help Get Microsoft billing support Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history
How to get a refund on a Microsoft subscription Am I eligible for a Microsoft subscription refund? To check refund eligibility on a subscription you purchased from Microsoft, you will need to cancel it first
Where can I manage my Microsoft 365 subscription? To manage your subscriptions or to disable auto-renewal, after purchase, go to your iTunes account settings A subscription cannot be cancelled during the active subscription period Any unused portion of a free trial period if offered will be forfeited when the user purchases a subscription to that publication, where applicable
Cancel a Microsoft 365 subscription - Microsoft Support See also If you can't cancel your subscription How to cancel other Microsoft subscriptions How to get a refund on a Microsoft subscription Cancel an Xbox subscription Cancel Microsoft 365 for business Microsoft subscription refund policy To review our complete cancellation policy, see Microsoft Store Terms of Sale Need more help? Contact Support For technical support, go to Contact Microsoft
Change your Microsoft subscription payment method and options Prepaid subscriptions For prepaid, you can't change how you pay because it's a prepaid subscription However, you can update your payment info and buy a new subscription when your prepaid subscription expires See Change the payment method or credit card linked to your Microsoft account Change subscription plans
Manage your Microsoft 365 subscription purchased through a third party For Apple App Store purchases, request a refund from Apple support Microsoft cannot cancel or help turn on or off recurring billing for subscriptions purchased through a third-party retailer If you purchased a Microsoft subscription from the third-party retailer, contact their customer support for cancellation or refund
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